Shipping policy
FAIRWAY EMBROIDERY SHIPPING POLICY
Sealed with Love, Shipped to You!
Your Fairway favorites are made just for you! Here's everything you need to know before your order makes its way to your doorstep.
Good Things Take Time
Processing & Turnaround
Our current turnaround time is 5–6 weeks from the date your order is placed until it ships. This applies to most made-to-order items. For pre-order products, please refer to the product description for the specific shipping week.
Shipping Rates & Delivery
We ship orders through UPS and USPS. Our current domestic shipping rates are:
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Orders under $150: $12 flat-rate shipping
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Orders $150 and up: FREE shipping!
A Little Extra Peace of Mind
Route Package Protection
Route Package Protection is automatically added to orders to help protect your package during shipping.
Once It's Out the Door
Lost, Stolen & Damaged Packages
Once your order has shipped, the shipping carrier is responsible for delivery. Fairway Embroidery is not responsible for packages that are lost, stolen, or damaged in transit. For shipping issues, please contact the carrier or submit a claim through Route, if eligible.
Local Pickup
At this time, we do not offer local or in-store pickup. All orders are shipped directly to you!
BEFORE IT'S BOXED UP
Let's Clear Things Up!
Have a question about your order or shipping details? Send us a note! We'd love to help before your Fairway favorites head your way.
CONTACT US or email us at info@fairwayembroidery.com